Terms

In the following Terms And Conditions “us ” will refer to tymoor and “you” will refer to the details you provide in the order form. A contract will be formed between you and us once payment has been deducted from the account you provided.

Our acceptance of your offer to purchase goods is subject to their availability. Our acknowledgement of order acceptance via web or e-mail is not a guarantee of delivery. We will inform you if we are unable to deliver the goods that you have offered to purchase. No money will be taken unless goods are to be dispatched and invoiced

We make every effort to ensure the descriptions and price of goods are correct. We will inform you as soon as possible in the event of an error in pricing or description coming to our attention.

Once you have placed your order you will be contacted by email to confirm whether the items are in stock. If the items are in stock and available at the price stated your order would then be processed. Please make sure all details in your order form are correct.

Subject to availability, cleared funds and verified address we endeavour to deliver your order within 5 to 7 working days. Items will be packaged and then shipped by Royal Mail, First Class signed for. Orders will be insured while in the possession of the carrier. If your item does not arrive within 7 working days of placing your order please contact us. All deliveries are subject to stock availability and authorisation of your payment. A signature will be required on delivery of the goods. Receipt of a signature at the delivery address will be proof that the order has been delivered to you. 

All funds will be deducted from your account before goods are dispatched. We will not be responsible for delays in delivery due to your card issuer not authorising the transaction, or other events outside of our reasonable control. All prices are in pounds sterling including VAT.  

We have used reasonable care and skill in compiling the content of tymoor.co.uk and although we make every effort to ensure complete accuracy, some prices or details shown on the website may change from time to time, and it is possible that errors will occur.

We do not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, you will consent to the use of such personal information. No personal data about customers will be passed to any third party, except to fulfil the delivery of the goods to you. Your privacy and confidence will be respected at all times. We are committed to protecting your privacy and the security of any information given to us in order for us to process your order.

These terms and conditions, together with the order form, invoice and privacy policy, constitute the entire agreement between you and us relating to the provision of the goods and supersede any previous agreements, arrangements, undertakings or proposals, written or oral. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions.

Nothing on our website is intended or shall be interpreted to mean that we are making a legal offer to you to provide the goods. We are inviting you to make a legal offer to us to purchase the goods. It is entirely at our discretion to accept or reject the offer to purchase. The agreement is concluded only when we have accepted your order by sending you an invoice (with the date of conclusion of the agreement being the date shown on that invoice).

This website and all its contents including photographs, logos and writing is owned and operated by tymoor. The reproduction of any part of this website is strictly prohibited.

Tymoor reserve the right to change prices and specifications without prior notice. Colours are as accurate as the website, and user hardware allows. By using this website you agree to the above terms and conditions. If for some reason you do not agree with all the terms and conditions you must not use this website.

The Agreement shall be governed by and construed in accordance with English law and you agree to submit to the non-exclusive jurisdiction of the English courts. You are responsible for compliance with any applicable laws of the country from which you access our website.

All these terms are separate and shall be read and construed apart, therefore if any terms are deemed invalid, this will not affect the remaining terms, which will still apply

RETURNS POLICY

The Consumer Contracts Regulations confirm that you have 14 days from the date you receive the items to cancel. You must return the items to us within 14 days of cancelling the order. You are responsible for the cost of returning the items and a refund will be provided upon receipt of the item. The items must be returned in the condition that you received them.

Tymoor does not offer refunds on sale items but instead will offer an exchange, providing the unsatisfactory item is returned to us in perfect condition and unworn and again, you are responsible for the cost of returning these items

If the items are faulty then you must notify us of your wish to return as soon as possible and within 30 days of receiving the item. If the item is faulty then you are not responsible for the cost of the return delivery.

All returns must be sent to us by recorded post.

All complaints should be sent via email to info@tymoor.co.uk where we will endeavour to assist you with a solution as soon as possible.